Electronic Files
Before you begin to design a document, contact your printer to make sure they have the compatible software (the same program and version that you are using). If you supply your
printer with an electronic file, include all fonts and placed images (pictures) on your disk. High resolution (hi-rez) graphics (pictures) are recommended for a sharp/crisp print. 150-300 dpi
(dots per inch) is standard hi-rez. Anything lower than 150 dpi will not appear sharp.

Always supply a printed copy of your document so your printer will know what it is supposed to look like. Different computers may read your file differently. (Arial) may come from a different
brand/company and flow differently. (i.e. text repositioning/reflow, missing fonts or placed images/pictures)

Most Microsoft applications are not recommended for graphic/commercial press printing use. These programs were not designed for color separation and may require extra time to get the files to work. Microsoft applications are good for printing to a black & white or color copier, which does not need color separation. If you send an email to a print house, call and let them know that you have sent something. Sometimes your email may get lost in the transfer and we don't know it is coming, or it may become corrupt in the transmission. So always include specifics, like a contact name and number and what you want.